Help with DeviceAid

Before a test

Update iOS, fully close the app if necessary, and reopen it. Disconnect Bluetooth headphones for speaker and microphone tests. DeviceAid runs only on iPhone and has no remote hardware access.

Water Eject and a wet iPhone

Point the speaker down and use a comfortable volume. Stop immediately if sound is uncomfortable. Results vary. Do not charge while liquid in the connector is suspected, and do not use rice. Seek professional service when uncertain.

Microphone and motion

Allow microphone access only for the test you start. The short recording stays local and is removed on exit or through Data Management. Level and Motion requires user action, stops in the background, and provides no definitive defect diagnosis.

Manage local data

Data Management removes controllable temporary files, local settings, and caches. It does not change system permissions or data outside the app container.

App Store purchase

DeviceAid is a paid app available through the Apple App Store. All current app features are included with that purchase. DeviceAid has no subscription, in-app purchase, paid upgrade, external digital purchase, or advertising.

Contact

If these steps do not help, email tshfm78@gmail.com. Include the app version, iOS version, iPhone model, and exact steps. Do not send serial numbers, Apple Account data, audio files, or other sensitive information.